Professional Online Continuing Education
 
COURSE COMPLETION POLICY:
Students who register for our online course will be assigned a “start date” and an “end date.” It is the student’s responsibility to complete the coursework within 6 months of the initial registration/start date of the course. Students failing to complete their coursework within 180 days will be locked out of the course and they will need to re-register and pay full tuition and retake the course.
 
ACADEMIC MISCONDUCT:
This includes cheating, conspiring to cheat by having someone take your exam for you, dishonesty-attesting to exercises not performed or opening your web browser while taking an exam. Academic misconduct is unprofessional conduct and will not be tolerated. Students caught cheating or attempting to cheat will forfeit their tuition and be expelled from the course. No partial credit will be given.
 
CORRECTIONS POLICY:
Please notify support (support link on home page) in writing of any Name Corrections, Address Changes, Password Changes or Email address changes prior to completion of the course. Records cannot be corrected after coursework is completed and will result in the issuance of improper completion paperwork and certificate. If a Certificate has a spelling error due to a clerical mistake on behalf of the College, notify support in writing citing the error and the corrected spelling of the Name. (Support link on home page) Canham College will reissue the certificate at no additional cost.
 
DUPLICATE CERTIFICATE or REISSUE of a CERTIFICATE:
All duplicate certificate requests must be done in writing with a $25 money order made to

Canham College, Inc.
2934 E Avalon Drive
Phoenix, AZ 85016.

Requests need to include: Student’s Full Name, Course Title, Year of Course Completion, Full Address to mail certificate to and when available Certificate ID #, in addition, to the Student’s Phone Number along with the fee indicated above.
 
RECORDS POLICY:
Canham College, Inc will maintain student completion paperwork in compliance with state regulations for requirements or a minimum of 5 years.
 
CIVILITY POLICY:
Communication between student, instructor, IT and support staff must be professional. Use of profanity and or threats will not be tolerated.
 
GRIEVANCE POLICY:
All grievances must be submitted in writing to:

Canham College, Inc.
Attn: Dean of Academic Affairs
2934 E Avalon Drive
Phoenix, AZ 85016

Or Email: dean@professionalonlineeducation.com

Students should include their name, course title and a full description of the grievance and date it occurred. Upon assessment of the circumstances surrounding the grievance, the Dean will make a determination as to the validity of the complaint and the degree (if any) of the College’s responsibility. Tuition fees may be waived, tuition may be discounted, a tuition credit may be given toward another course or no action will be taken and the tuition fees may stand as advertised.
 
REFUND POLICY:
Canham College, Inc has a no refund policy. Offices/Students that have paid for a course which has not been started may transfer the full tuition to another student or course. However, if the course has been started the tuition is forfeited. To transfer a tuition click on the support link or email customerservice@professionalonlineeducation.com. Include original registered student, course title, course number, new student’s name, course requested and a new unique password.
 
DISCLAIMER
License Renewal: While applications relating to credit hours for license renewal in selected states have been executed for these programs, it remains attendees’ responsibility to contact the state board(s) from which they seek continuing education credits for purposes of ensuring said board(s) approve both venue and content as they relate to any seminar/course/lecture/webinar/online presentation (event).