- How do I get started?
- How do I pay for Courses?
- How can I update or change my registration information?
- If I forget my password how do I get a new one?
- How long will it take for me to receive my certificate by mail?
- What do I need to do if I did not receive my certificate of completion in 14 days?
- How do I view course material that I have already taken?
- I have previously finished taking a course and want to register for a different course and it says I need to finish and cannot register. How can I register for a new course?
- We have multiple CA's in the office that will be taking the same course and using the same email address. How do we register them?
RESOLUTIONS TO COMMON PROBLEMS
- If I am having trouble logging in with my user name or password what should I do?
- What happens if I have to stop taking a test, or I get disconnected from my Internet service provider before I finish taking the test?
- Why does the website not seem to be functioning properly and/or I need to reset my temp Internet files and cookies?
- I share a computer with another doctor (wife or colleague) and when I try to login, it comes up under the wrong account. What should I do?